Helpful Instructions & Knowledge Base

Learn how background checks work. If embedded video image above does not display, click to view tutorial.

Fair Credit Act Compliance: If you are using any of our consumer reports, including our instant products, to assist in determining employment eligibility, you are required under federal law to do the following:

  1. Obtain a signed Authorization Release Form
  2. Provide a Pre Adverse Action Letter
  3. Provide a Decline Letter to applicant stating the reasons for their disqualification and how to dispute the findings
  4. Provide a Summary of Consumer Rights